-
01.
Q: How long will it take to receive a response after the inquiry?
Answer: We attach great importance to every inquiry. On weekdays, we will respond to inquiries within 12 hours of receiving them.
-
02.
Q: Are you a factory or a trading company?
Answer: We are a direct manufacturer with independent production capabilities. It has two foundries and one CNC machining plant, as well as an international sales department, providing full process services from production to export.
-
03.
Q: What products do you mainly offer?
Answer: We are a company specializing in the professional production and processing of diamond dressing tools, glass cutting tools, CNC cutting tools, and other products.
-
04.
Q: Does it support customized production?
Answer: Customized production is our core business. We can develop and manufacture based on the drawings or samples you provide.
-
05.
Q: What are the payment methods?
Answer: The trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. Batch production usually adopts a 30% advance payment method, with the remaining balance paid upon receipt of a copy of the bill of lading. We mainly accept T/T, but we can also negotiate to use L/C.
-
06.
Q: Which markets are the products mainly exported to?
Answer: The products are exported to more than 30 countries and regions around the world, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada. We provide products and services to numerous Fortune 500 companies and well-known OEM customers in the fields of rail transit, automobiles, engineering machinery, and more.
English